Introduction
Welcome to glp.space, a brand of Ex Automata, Inc. We are committed to protecting your privacy and being transparent about the minimal data we collect. This Privacy Policy explains how we handle your personal information in accordance with applicable data protection laws, including the US privacy laws, UK General Data Protection Regulation (UK GDPR), EU General Data Protection Regulation (EU GDPR), and California Consumer Privacy Act (CCPA).
By using our website, you agree to the collection and use of information in accordance with this policy.
About Us
Brand Name: glp.space
Company Name: Ex Automata, Inc.
Registered Address: 2261 Market Street, STE 86396, San Francisco, CA, 94114, US
Email: [email protected]
Phone: +1 628 287-3564
Ex Automata, Inc. is a company registered in the United States. glp.space operates as a brand of Ex Automata, Inc.
What Data We Collect
We operate a minimal data collection policy. We only collect personal data when you voluntarily submit it to us.
Contact Form Submissions
When you use our contact form, we collect:
- Name: Your full name or the name you provide
- Email Address: To respond to your inquiry
- Message Content: The information you choose to share in your message
- Submission Timestamp: When you submitted the form
Automatically Collected Technical Data
When you visit our website, we may automatically collect:
- IP Address: For security purposes and to prevent abuse
- Browser Type and Version: To ensure website compatibility
- Device Information: Device type and operating system
- Access Times and Pages Visited: Basic analytics to improve our website
- Geographic Location: General location based on IP address (country/region level only)
We do NOT collect or store:
- User accounts or passwords
- Payment information
- Social security numbers or government IDs
- Financial information
- Precise geolocation data
- Sensitive personal information
- Tracking cookies for advertising purposes
- Personal data beyond what you voluntarily provide in the contact form
Legal Basis for Processing (UK/EU Users)
For users in the United Kingdom and European Union, we process your personal data under the following legal bases:
- Consent: When you submit our contact form, you consent to us processing your data to respond to your inquiry
- Legitimate Interests: We have a legitimate interest in maintaining website security, preventing abuse, and improving our services
How We Use Your Data
We use your personal data only for the following purposes:
- To respond to your inquiries submitted via the contact form
- To maintain correspondence and follow up on your requests
- To ensure website security and prevent spam or abuse
- To improve our website functionality and user experience
- To comply with legal obligations
We do NOT use your data for:
- Marketing or promotional purposes (unless you specifically request updates)
- Selling or sharing with third parties for commercial purposes
- Profiling or automated decision-making
- Targeted advertising
- Creating user profiles for commercial purposes
Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties except in the following limited circumstances:
Service Providers
Your contact form submissions may be processed through:
- Email Service Provider: (e.g., Gmail, SendGrid, Mailgun) solely for delivering your message to us
- Web Hosting Provider: For website operation and data storage
- Analytics Services: (if applicable) with anonymized data only
These service providers are contractually obligated to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your personal data if required by:
- Law, court order, or government regulation
- Protection of our legal rights, property, or safety
- Prevention of fraud or illegal activities
- Compliance with valid legal processes
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you of any such change.
We do NOT share your data with:
- Marketing companies or data brokers
- Social media platforms for advertising
- Third-party advertisers
- Any party for commercial purposes
Data Retention
We retain your personal data only as long as necessary:
- Contact Form Submissions: Retained for up to 2 years or until the matter is resolved, whichever is shorter
- Technical Logs: Retained for up to 12 months for security purposes
- Email Correspondence: Retained for the duration of our communication and up to 1 year afterward
You may request deletion of your data at any time by contacting us at [email protected].
Your Privacy Rights
Your rights depend on your location. We respect all applicable privacy rights.
Rights for UK/EU Users (GDPR)
Under UK GDPR and EU GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data (right to be forgotten)
- Restrict Processing: Request limitation on how we use your data
- Data Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
- Lodge a Complaint: File a complaint with your local data protection authority
UK Users: Contact the Information Commissioner's Office (ICO) at www.ico.org.uk
EU Users: Contact your national data protection authority
Rights for California Users (CCPA/CPRA)
Under the California Consumer Privacy Act, California residents have the right to:
- Know: Request information about the personal information we collect, use, disclose, and sell
- Access: Request a copy of your personal data
- Delete: Request deletion of your personal data
- Opt-Out: Opt out of the sale of personal information (Note: We do NOT sell personal data)
- Non-Discrimination: Not be discriminated against for exercising your privacy rights
Rights for All Users
Regardless of location, you can:
- Request information about what data we hold about you
- Request correction or deletion of your data
- Opt out of any communications
- Withdraw consent at any time
To exercise your rights: Contact us at [email protected]. We will respond within 30 days (or as required by applicable law).
International Data Transfers
Ex Automata, Inc. is based in the United States. If you are located outside the US:
For UK/EU Users
When we transfer your data from the UK/EU to the US, we ensure appropriate safeguards:
- Standard Contractual Clauses (SCCs) approved by UK/EU authorities
- Compliance with UK/EU data protection requirements
- Additional security measures to protect your data
For All International Users
Your data may be processed in the United States, which may have different data protection laws than your country. By using our services, you consent to the transfer of your data to the US with appropriate safeguards in place.
Security
We implement appropriate security measures to protect your data:
- Encryption: HTTPS/SSL encryption for data transmission
- Access Controls: Limited access to personal data on a need-to-know basis
- Secure Storage: Data stored on secure servers with access controls
- Regular Updates: Security monitoring and software updates
- Incident Response: Procedures for handling security breaches
While we take reasonable precautions, no internet transmission is 100% secure. We will notify you promptly of any data breach affecting your personal data, as required by applicable law (within 72 hours for UK/EU users, as required by CCPA for California users).
Children's Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from anyone under 18.
If you are under 18, please do not use our contact form or provide any personal information to us. If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us immediately at [email protected], and we will promptly delete such information from our records.
Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.
Do Not Track Signals
Some browsers have "Do Not Track" (DNT) features. Currently, there is no industry standard for how to respond to DNT signals. Our website does not respond to DNT signals at this time. However, we do not track users across third-party websites for advertising purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our data practices
- New legal requirements
- User feedback
- Business changes
When we make changes:
- We will post the updated policy with a new "Last Updated" date
- For material changes, we will display a prominent notice on our website
- For UK/EU users, we may seek renewed consent if required
Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data:
Email: [email protected]
Company: Ex Automata, Inc.
Address: 2261 Market Street, STE 86396, San Francisco, CA, 94114, US
Phone: +1 628 287-3564
For Privacy Rights Requests
To exercise your privacy rights, email us at [email protected] with:
- Your full name
- Email address used in the contact form
- Description of your request
- Proof of identity (if required for security)
We will respond within:
- 30 days for most requests
- 1 month for UK/EU users (extendable by 2 months for complex requests)
- 45 days for California users (extendable by 45 days with notice)
For Complaints (UK/EU Users)
UK Users - Information Commissioner's Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
Email: [email protected]
EU Users: Contact your national data protection authority (supervisory authority in your member state)
For Complaints (California Users)
Summary
What we collect: Only your name, email, and message from the contact form
Why we collect it: To respond to your inquiries
Who we share it with: Only our email service provider (to deliver your message to us)
Your rights: Access, correct, delete, or export your data at any time
Our commitment: We don't sell your data, track you for advertising, or use your information for marketing
This Privacy Policy complies with:
- US Federal privacy laws
- UK GDPR (General Data Protection Regulation)
- EU GDPR (General Data Protection Regulation)
- CCPA/CPRA (California Consumer Privacy Act)
- COPPA (Children's Online Privacy Protection Act)
Effective as of October 2025