The worst experience ever
They charge me against products that not even exist on the stock and they don’t want to give me alternative product against what they charge me and till now I didn’t get a... See more
One of the few places I found the med I need - Valoid, the replacement for Marazine, a wonderfully effective anti-motion sickness drug. Doesn't make me sleepy or anxious like other such drugs. Medix w... See moreCompany replied
I have been getting prescriptions from Medix for a long time. Their ordering procedure and time-to-delivery are quite streamlined . It's a breeze to order online; I ordered again today in 2 minutes,... See more
Finding rather too late that I was out of my Alphagan medication, I hurriedly placed a refill with MEDIX via my eye specialist as the cost of this medication at a regularr U.S. pharmacy such as Wal... See moreCompany replied
The worst experience ever They charge me against products that not even exist on the stock and they don’t want to give me alternative product against what they charge me and till now I didn’t get any refund No customer service at all
You are fast, accurate, and affordable, and you are so patient and kind with me. As someone who’s hard of hearing, I really appreciate you taking the time to speak slowly and repeat things on the phone. Thank you for being so thoughtful.
I appreciate Medix's all-around service and attention to my needs, whether by phone, online, text or email.They most recently reached out to me to confirm the accuracy of my latest order, which h was out of my norm. I can trust them to get it right!
MY CHEMIST IS BRILLANT AND OUTSTANDING THE STAFF ARE SO LOVING AND KIND AND SO HELPFUL AND THERE CUSTOMER SERVICE IS BRILLIANT AND I LOVE THIS PHARMACY I WOULD RECOMMEND THIS PHARMACY TO EVERY ONE THE STAFF ARE SO BEAUTIFUL AND OUTSTAND GREAT WORK KEEP up the good work this chemist is the best
I have been getting prescriptions from Medix for a long time. Their ordering procedure and time-to-delivery are quite streamlined . It's a breeze to order online; I ordered again today in 2 minutes, and love how much money I save for quality products and careful shipping.
Medix pharmacy is the best online pharmacy
Customer service is poor at best. I called and emailed until I finally reached someone who I could not understand.It took one month from time of order to time of delivery.
Package arrived 1 month after order. Package had been submerged in water/liquid and was still damp when mailman delivered it. Contents were falling out of package and content packaging was smashed and wet. Thank goodness the contents are enclosed in sealed aluminum envelopes, otherwise meds may have been destroyed.
Great prices and quick delivery, highly recommend!
I have been their customer for several years and very happy with my orders arriving in Clear Lake, Texas... 77598
I CANCELED MY ORDER BECAUSE THE PRODUCT I ORDERED EDIX 20 MGL 12 UNITS WOULD NOT BE SENT TO ME BECAUSE THE PRESCRIPTION SAID CONTINUATION PACK. WHAT IS CURRENTLY AVAILABLE IS THE STARTER PACK. IT IS THE SAME PRODUCT AS THE CONTINUATION PACK EXCEPT THAT THE STARTER PACK HAS APPLICATORS WHICH I DO NOT NEED SINCE I HAVE THEM BECAUSE THEY ARE REUSABLE. WHEN I ORIGINALLY PLACED THE ORDER IT WAS ON BACKORDER. THE REPRESENTATIVE RECOGNIZED THAT THERE IS NO DIFFERENCE IN THE PRODUCT EXCEPT FOR THE APPLICATOR. THE REPRESENTATIVE SAID WHATEVER IS AVAILABLE FIRST, THE CONTINUATION OR THE STARTER PACK WILL BE AVAILABLE FOR THEL ORDER. TO PROVE THE POINT, THE DIFFERENCE IN COST BETWEEN THE CONTINUATION PACK AND THE STARTER PACK IS ONLY $5 OR $6.POOR SERVICE, AND LACK OF PRODUCT KNOWLEDGE. VERLY DISAPPOINTED.
Placed an order 6 months ago and still have not received it although I have complied with each of their requirement. Their paperwork is a mess.
After 6 years, finally a non-delivery. It’s been 6 weeks and no sign of my meds. I called customer service and she saids it takes up to 8 weeks?! Never heard that length of time before, even during Covid. Also she wanted to charge me $240 for re-order instead of $200 due to “it’s coming from NZ instead of UK”, even thought I can still order for $200 on website. I balked, then wait 8 weeks before filing claim. Everything sounds very very fishy.So, here I am at 6 weeks. Its never has it taken this long. Even during Covid. And I ready need my meds. So, I will call again. Let’s see what they say now.
Knowledgable,courteous person we dealt with.
Medix saved me a ton of money. I Greatly appreciate their service.
