I've used Felix multiple times over the years for mainly skin related treatments. They have always been very easy to use and very responsive. The shipping is super quick and I never run out of medicat... See more
Made the process seamless and efficient,from start to finish less then 24 hours and product is on route ,thats initial research,filling out questionnaires,Doctors feedback and consulting and order pic... See more
Simple, fast but most importantly no phone calls, unless you prefer. All information shared was secure thru web-site messaging, with many offers of support and add'l information if requested. It's ab... See more
After going on medication for breast cancer I gained 30lbs and have never been able to lose it. Dealing with Kathryn made me feel comfortable about my decision to try semaglutide. She was patient and... See more
Olivia who claims to be an expert with the customer service is strange. She deleted my weight log history without my permission. I had to explain an issue 5 times over and over I which she just could... See moreCompany replied
I started treatment and it was going well but then I required a pre-authorization form to continue my treatment due to a change in my coverage. The form was not completed in full. I reached out. They... See moreCompany replied
I was impressed with how fast everything happened—my prescription was written the same day, which is amazing. My GP hadn’t been willing to discuss or prescribe anything to support a healthier me, so... See more
Response time from the practitioner was spot on. I also appreciate the concise assessment. However, although payment has been processed, there's been no confirmation that the medication has been shipp... See more
Quick, efficient and thorough. Messages were replied to in a very appreciated timely manner and everything was explained in great detail which is nice since I had no idea on side effects and other in... See more
Fast, efficient and friendly service! I've been using Felix for juet over 2 months now and have nothing but great things to say. Service is quick, practionners are friendly and helpful and customer ca... See more
I requested my subscription Christmas night and by Boxing Day at 630am, it was approved! My prescription was delivered to my house Dec 29th even through the massive storm, the weekend and with it bein... See more
I felt heard and understood. The speed at which things got completed is amazing and its almost entirely covered by my health insurance! Will definitely use again.
As always, the practitioners are so kind and caring. They truly care about you.❤️ For this renewal, I was assigned a new NP. She was incredible! She asked me in depth how I was doing and if I had any... See more
The nurse practitioner was knowledgable, informative and offered me a management plan suited to me. She offered far more than my own doctors office. She offered me a menopause treatment that I have be... See more
Very thorough and quick! I was able to ask all my questions and was given very informative answers and links to further reading. I had concerns regarding hereditary factors and those were carefully co... See more
I have never received something so quickly and the response to messages were excellent.
Thanks. I look forward to shedding all this extra blubber. 😂
This was my first time ordering an Rx online and I wasn’t sure what to expect. All my expectations were exceeded! From the ease of navigating the site, to smooth ordering and best of all, quick and r... See more
Good: Ease of use, convenience, resources and detail of info provided. What could be improved: some healthcare professionals provide more personal feeling communications vs others. I prefer the more p... See more
Ultimately you get looked after excellently. The only confusion that has arisen is when it come to get prescription filled. My Purolator drop spot , for receiving my meds, happens to also be a pharma... See more
Quick response from my nurse practioner for renewal of prescription. Prescription was renewed right away and took the time to ask if i had more information to offer than what the renewal form asked.
