It has made getting my medication so much easier. I don’t have to think about when I’m going to need to make time to go pick up my prescription from the pharmacy as it is straight to the house. I wa... See more
Ease of use and straightforward. Reminders are an easy way of making sure that a request is not forgotten. Bypasses the need to contact the surgery directly and therefore removes some weight from thei... See more
Exactly as stated , great email reminder when medication is due , lady has phoned me a couple of times when dropping it off and I have not been in , easily made other arrangements ... Can't fault them... See more
When one becomes aged - indeed an olde dodderer, some assistance is always gratefully received. Pharmacy2U Ltd have lifted the load off me by providing most welcome support via my prescribed medicati... See more
Reminders sent too late to re- order so was without some medications for three days.
Reminder section on website needs more clarity.
Recieved emails two days running from Royal Mail that they had my... See moreCompany replied
I have had no problems with Pharmacy2u since day one…until recently but now the app is letting me down. I used to receive a SMS reminder to re-order, and now when I reorder the app advises contacting... See moreCompany replied
Wrong prescriptions dispensed, when contacted customer service was advised would have to contact GP. No communication between pharmacy and GP if items do not match what was ordered. Took days and mult... See moreCompany replied
You could make it easier to have joint acc my wife and I both use my email address but different passwords are required surely it would be better if could use the one password . Tried to do it on your... See moreCompany replied
I have used the company for few years for meds every now and again its late and recently only 1of 2 items turned up then having to reorder items
Then only sending half of the amount which lasts 1 mo... See moreCompany replied
Good service but the packaging is awful - why dont you just pop the boxes in a small jiffy bag? The tablets always come in crushed boxes, the ridiculous packaging does not fit in the letter box, to... See moreCompany replied
Like all companies you need validation from your customers i find it quite needy.
You sometimes break up the prescriptions to get more money from the NHS.
I would like you to send the order correct... See moreCompany replied
The medication was all fine and what I had ordered, it was the delivery which I wasn,t happy about as I was emailed to say that the parcel would be delivered between 9am-1pm it did not come I stayed h... See moreCompany replied
Pharmacy 2U is a simple and effective process. The downside is when you need medication in a hurry and then when that said medication gets left on your doorstep outside, by their delivery agent and, t... See moreCompany replied
A good prescription supplier. They have only occasionally had to notify me of stock shortages and the meds still turn up earlier than predicted. You have to jump through hoops and pages of sales items... See more
In the end i managed to get a subscription service for my medications,i did find the website a not as easy as it should be to navigate.
If you are not internet savvy or for example the elderly t... See moreCompany replied
I received a reminder. At first the link wouldn’t work then after about a week of trying, I got through to the next stage but the system wanted to charge me £9.99. However, I am exempt and I couldn’t... See moreCompany replied
Repeat perscription delvery
My medication from you comes via postal delivery. If I'm not at home they don't leave it in my porch (which is quite safe), or leave a note to say they have been. I have t... See moreCompany replied
Great service. I usually experience prompt processing of my request and dispatch. Meds arrive in post a few days after request. Tracking updates provided at each step.
By comparison, requesting a rep... See more
Great service after a phone call to confirm INR
However do get email reminders to reorder even when I have received the medication.
Plus email requesting I book an appointment to speak to pharmacist... See more
I have never had a problem with Pharmacy2U. Even if I have ordered late my repeat prescription always arrives in time. No stock issues. So easy and convenient. Definitely recommend