One of your Clinicians Carol was amazing helping me to restart my treatment. Kept in constant contact reassuring me she would keep an eye on my account until everything was sorted and in place. She di... See moreCompany replied
The approval process was very long and they asked for a great deal of evidence. I felt very supported the whole way by their team and the fact there was such a strict and stringent process gives me fa... See moreCompany replied
I have been with Numan on weight loss medication for almost a year now. I have reached a weight where I feel comfortable & fitter than I have been in decades. There is no denying a cost implication, b... See moreCompany replied
My coach Jedrzej is really great! Always keeping in touch with me, making sure I’m doing okay. I feel supported in a way that suits me, I have ADHD and Autism so sometimes I’m a bit rubbish at replyin... See moreCompany replied
Just started with Numen for the second time and I went through the agent named Winnifred. She was absolutely fantastic! Explained everything clearly and efficiently and nothing was too much trouble! I... See moreCompany replied
Sonia is exceptional & very caring. She seemed very bothered about the problem I was experiencing. I have been given contrary information from various different advisors & am at the point of leaving... See moreCompany replied
Carol helped me in solving my issue in a very professional way. She even came with a nice reward for my patience. I am happy with Numan staff as it is not first time when having difficulties and this... See moreCompany replied
I recently had to reschedule my delivery date, and the service I received was excellent. Langa was incredibly helpful, friendly, and made the whole process quick and stress-free. Communication was cle... See moreCompany replied
Had a call with Liam from Numan today and my signal dropped during the call. Liam attempted to call back and couldn't get through, but he didn't stop there. He took the time to write an e-mail and wen... See moreCompany replied
Had an amazing experience and video call with the clinician Tooba! She was extremely helpful, polite and understanding. I must say I was nervous but she answered all my questions and made me feel real... See moreCompany replied
Very happy with the customer service from Joel at Numan. I accidentally ordered a repeat subscription without realising, and contacted them to ask whether a refund would be possible as the product was... See moreCompany replied
Excellent product and easy online ordering. Plenty of health checks though they have to take your word for it. Watch out for the repeat subscription as not always easy to stop or pause. Been with th... See moreCompany replied
Had a great experience with Tooba who came back to me very quickly with a detailed yet easy to understand response. Put my mind at ease and left me feeling supported. Really great customer service! Company replied
I am very pleased with the perimenopause blood test. It's a complete blood test for female hormone tracking that helped to clarify many questions I have been trying to address with the NHS. I am very... See moreCompany replied
Sonia was fantastic - very very helpful.
I would have given 5 stars - it was just the waiting time to get put through to an advisor was quite long - hence 1star deduction.
Company replied
I was speaking with Nicole via email to resolve a shipping issue and she was super helpful and responded quickly.
I felt very confident in her helping me, which she did super efficiently 😊 Company replied
Everything works as it should do. Communication is good so you always know what's happening.
I had cause to contact customer services regarding the frequency of the tests and Zermani sorted everythin... See moreCompany replied
Nyakno was extremely helpful and very quick to reply, which made all the difference. They answered all my questions clearly and patiently, and their support was exactly what I needed.
Thanks to th... See moreCompany replied
I've been a Numan's customer since June and I find their customer service exceptionally good, always very responsive, including over these past couple of days (Christmas day and Boxing day). My quer... See moreCompany replied
had a quick response when asking a question. Very polite. Very courteous..if the question could not be answered then a clinician returned my email with my concerns answered in a prompt manner with kin... See moreCompany replied