This company has excellent support and customer service. Would highly recommend. Products prescribed quickly and with care. Even being away I can get prescriptions ordered and all done with a friendly... See moreCompany replied
Quick and easy to order after filling the questionnaire. Received order in 3 days. Easy to understand instructions. Looking forward to my new body before my 40th birthday next year.Company replied
This is my first experience of Medicspot after transferring from a previous pharmacy and I was very impressed with the personal touch. I was able to speak to someone about my treatment and felt that I... See moreCompany replied
Terrible customer service, no phone number or actual human support. AI bots only, online chat or emails which can take hours to get back to you. Look elsewhere so if you need help there is an actual p... See more
Quick and easy to order after filling the questionnaire. Received order in 3 days. Easy to understand instructions. Looking forward to my new body before my 40th birthday next year.
Process stalled as i thought it was progressing when it obviously wasn’t.
This is my first experience of Medicspot after transferring from a previous pharmacy and I was very impressed with the personal touch. I was able to speak to someone about my treatment and felt that I was being listened to.
This company has excellent support and customer service. Would highly recommend. Products prescribed quickly and with care. Even being away I can get prescriptions ordered and all done with a friendly support email or chat. I’ve been with them over a year and can only recommend very highly.
Very fast and efficient. Such a pleasure to deal with the private sector over the slow moving behemoth that is the NHS.
It’s was very straightforward and comprehensible
I initially went to another provider for a maintenance dose of mounjaro - emphasis on maintenance dose, they refused me, medicspot took on board exactly the fact I needed a maintenance dose, reviewed my prescription, photograph, weight etc and authorised it, very quick service - assessment completed by the next day and my medication arrived the day after. Super efficient, helpful and actually understood exactly what I needed- maintenance. The packaging was great, super cold, discreet, you wouldn’t even know who it was from- delivered via Royal Mail, message stating what time it would be arriving. Inside there was everything I needed and possibly more to be honestWould highly recommend. Well done, one happy customer
Ordering process was very simple and efficient I would say. They quickly recognize my order and get back to me for a few questions and very swiftly approved my prescription. So far so good.
Very responsive and clear communication. I had some technical issues which were quickly resolved. The process was easy to follow and complete.
Very helpful full. Had problems filling in my form and the team were brilliant sent me lots of advice to get around this. Looking forward to my journey with you.
Thorough and asked appropriate questions.
A straightforward process which offers appropriate checks without being annoyingly complicated. Thank you
The price is higher than other providers but the process was very easy and everything communicated swiftly and clearly.
I booked a free call which answered all of my questions and concerns clearly. The fact that I could speak to a real person put my mind at ease in terms of credibility of the service. It was also very encouraging to hear there was support available during and after treatment.
I really appreciate how the team handled my situation. There was an issue with my order while I was abroad, but they helped fix everything and even sent me an international prescription so I could get my pen from a local pharmacy. Their support and quick response made a big difference, and I’m genuinely thankful for the way they took care of it.
It was quick, easy, but didn't just prescribe the medication. I was asked all the correct questions and asked for all the relevent information.