To get a satisfactory response from Happen as to why my latest supply was received two days after injection date is like “pulling
HAVING NOW SPOKEN to Emily at Happen I am amending my rating. We... See moreCompany replied
I recently needed to complain re happen/dpd issue....happen have gone ubove and beyond trying to resolve the issue to my satisfaction..very impressed..tbh Happen have always responded promptly and wi... See moreCompany replied
Slight delays on orders as they seem to be getting 1-2 days later every month resulting in missing days her and there. Wasn’t delighted on the pressure to write the 5* review while I was on the phone... See moreCompany replied
Poor.
I'm very disappointed.
Not a good impression.
I placed an order on August 26, 2025.
The amount of £138.10 is pending in my bank account.
I haven't received any updates regarding my or... See moreCompany replied
Ellie at customer services has been nothing but outstanding, she’s an absolute asset to your organisation. She’s always so thorough and helpful. In fact all of you are great! Unfortunately I forgotten... See moreCompany replied
Have lost only 10 pounds I’m very disappointed as I eat so little food
Was hoping for much better results but after this last pen I won’t be having any more
My endocrinologist told me that I would... See moreCompany replied
ok for an online supplier, my latest prescription was late because i needed a review but nothing done to expedite that. Admin staff very helpful in trying to sort. Given that they are charging way mor... See moreCompany replied
Had a phone conversation with Kaz, last month and today she managed to get me a discount on wegovy as I was on Mounjaro before and changed to wegovy ( wegovy is expensive also now )because of the pr... See moreCompany replied
Competent people in the right place, always helpful and able to advise. They have never disappointed me. Every conversation with this team gives me more confidence, and that's followed by action: I ca... See moreCompany replied
I needed to reschedule a prescription but had no idea how to go about it so i contacted the help support email
I was sent a reply explaining this might take upto 5 working. Howerever i recieved... See moreCompany replied
Unfortunately my order arrived a day late, so I was disappointed. I’m also not sure how long I can afford to stay on my this as I seem to be losing weight slowly, compared with other people.
Follow... See moreCompany replied
Top notch service from start to finish. Even gave me a courtesy call regarding my order and gave some really informative advice. When I called back, call was handled quickly, transferred efficiently a... See moreCompany replied
What brilliant customer service. Nicolene couldn’t have been more helpful or polite. Such a pleasure dealing with customer service operators who not only speak eloquent English, but who are so respe... See moreCompany replied
Very helpful over the phone couldn't do enough and explained everything as what would happen.the only down side is trying to get your delivery. I was told my parcel would be delivered at a time wen... See moreCompany replied
Juanita.
Thank you for our positive conversation and you recognising I had been incorrectly charged.
Until my prescription and billing is processed correctly it would be wrong of me to give 10... See moreCompany replied
When I called happened to speak to them about the product I wanted info about, the lady I spoke to was very educated about the product, which gave me the confidence to try it out. I found that they we... See moreCompany replied
Early this week I contacted HAPPEN customer service.
A Lady called Juanita looked after me.
I cannot emphasis enough how brilliant Juanita was.
She dealt with my issue thoroughly.
Juanita was, ver... See moreCompany replied
I had to complain about DPD delivery...I.e it never arrived ...VERY annoying...Kaz from happen customer service has rang me first thing this morning and sorted /is sorting it all out...she was lovely... See moreCompany replied
Looked into Happen because of their competitive market prices, connected with a lady called Ellie. She was FAB! Incredibly knowledgeable and friendly, my order arrived so quickly and the process has b... See moreCompany replied
Happen offer a great, reliable and consistent service. The support team is there on hand and you speak to a real person. All my experiences are of them being extremely helpful, supportive, consider... See moreCompany replied
