Simple online ordering system. Lots of choice of products. Swift delivery, although whilst you state maybe delivered in 2 separate parcels on different days - this does seem a waste of packaging and r... See moreCompany replied
Most items are out of stock whenever i checked.
Dispatch time needs improvement.
Some products prices are even higher than the official website of those products for example Wahl flex vibration mass... See moreCompany replied
Always had great experience shopping at Boots, online and in-store. However, my recent purchases around Christmas time was delivered with ripped packaging. Perhaps they should prep and pack the items... See moreCompany replied
Found the App difficult, couldn't get it to apply my points even though it was saying they were available when you press the appropriate button. Really disappointed I ordered a Black tooth brush but... See moreCompany replied
Sale prices were great value and plenty of choice. Delivery time little longer than expected. Had 5 texts from Royal Mail with different dates and times. Items arrived in 6 seperate boxes which is not... See moreCompany replied
These are wonderful products and come in a reusable tin. A good variety of Christmas sales items available from Boots. Worth stocking up as these make fantastic gifts. The delivery was slightly delaye... See moreCompany replied
Have used Boots delivery service for years without issue. On order delivered last week there was one item missing. I sent email advising of this and confirming i still wanted it. Got an automated emai... See moreCompany replied
Ordering on the app seemed straight forward. I had some vouchers and also paid using PayPal. I did realise that the vouchers were glitching and by the end, I paid all via PayPal. Maybe I can't use bot... See moreCompany replied
Always a fantastic range in gift selections at Christmas, whether I'm buying for friends & family...or treating myself. Either way, easy buying, easy delivery arrangements whether to home or pick up.... See moreCompany replied
Two items ordered, both in stock. Couple of days later I received an e mail saying one item wasn't being delivered - no stock I would recommend that you check your e mails after ordering so that y... See moreCompany replied
Whilst the clock and collect parcel was available as planned, one of bottle lids had opened with product going over a number of the other products. In store staff were of little help with the issue,... See moreCompany replied
Shopping at Boots is nice, you have self check outs and this speeds up the process. Their range of products is also very good (I wish they had some powder clay face masks or stock wet n' wild tint in... See moreCompany replied
Delivered really quickly. La Vie est Belle set is just the most exquisite long lasting perfume, and the body lotion and shower gel compliments the overall experience. Lots of people ask me what I am... See moreCompany replied
Easy to order online and reasonable lead time for delivery. Items were well packed but upon opening the large box a couple of products inside had squashed/damaged packaging and were dusty. Thankfully... See moreCompany replied
Very pleased with the process of ordering. What let it down badly was the delivery by Royal Mail (or lack of delivery, I should say). I was given a delivery slot 2 days running with no shows each time... See moreCompany replied
I got reminded by text to attend the appointment which I setup on line, very helpful and I also got a call the day before as a reminder too.
Friendly staff who know their stuff and give helpful advi... See moreCompany replied
The sole reason for a low score is the fact that I have found it impossible to reinstate prescription repeat reminders etc on the website since we had to change our email address. customer services,... See moreCompany replied
Ten pound Tuesday is great. In these times of rising prices and cost of living crisis, it allows customers to get their essentials at a huge discount. It’s good if you want to try something for the fi... See moreCompany replied
Ordered toothbrush heads on £10 Tuesday at about 9pm and they had arrived at my local store Wednesday! Very quick!
Online is good I do not find the same about my local store, it’s very tatty, barely... See moreCompany replied
Ordered incontinence pants for my mum, who sadly due to dementia has now become incontinent. We tried a couple of packs from our local Boots store in Hessle, which the care home said were perfect, so... See moreCompany replied
