The Doctor bit was good, very happy with whole process but delivery of product let you down. Messages telling you when delivery would be then messages saying delay but will still be delivered then mor... See more
The online experience was excellent. I would be better if patients could know a time that the prescription is actually ready to collect rather than arriving when pharmacist on break then and told to c... See moreCompany replied
Very easily accessible information about every aspect of my weight loss journey. To have somebody there that you can contact gives you confidence and that helps with your mental and physical attitude... See more
The customer service is great, very thorough,honesty is paramount both ways. You have always got back up if you want to ask any questions, get help and support it's always there. Being offered a disco... See more
When I used Asda for my injection the delivery time was shocking but that was just before the price increase in Aug 25 so thought that was a one off! Had a money off voucher so decided to try them aga... See moreCompany replied
I am confident that whenever I have a query about my treatment or an issue I need advice about I will get a well considered response from my medical team at Asda. This is very reassuring and certainly... See more
I've found dealing with online asda doctor straight forward . Ordering is simple. The online literature informative and have found anything I've wanted to know in the Q and As. So far no need to ge... See more
Absolutely first class customer service when I needed it most. Thank you Asda for providing my medication in a timely manner. I am so grateful and will definitely use your services again
Straightforward process- quick and easy to follow health questionnaire, reviewed by a Heath professional on the same day, tablets dispatched and delivered within 24h. Superb service! For a compariso... See more
I have been using Asda online doctors now since may 2025. I have needed help and advice several times now and they have always been there for me either online or on the phone. I would highly recommend... See more
I used to get my monthly medication from another well known high street pharmacy but with an increase in prices and a change in courier company I had to try somewhere else. Extremely happy with Asda o... See more
Always a fast reaction when ordering and fast delivery.l use Mounjaro and find it very affective.The doctors always ask if you need any help or advice.A good company to use.
Easy steps to order, plenty of information and regular reminders with emails and texts about orders/delivery and always checking in with you. Only had 1 problem which was solved straight away.
I was worried about symptoms worsening the day before a bank holiday. I was diagnosed and had prescription in a few hours and was covered for the holiday. Best experience of treating minor illness and... See more
I use Asda for all my groceries which is one reason I decided to use the online pharmacy for my weight loss jab. They have supported me since April 2025. I trust the company with my injection, they de... See more
A name i could trust, dead easy consultation and once ordered arrived very quickly, not cheap and have looked around for a cheaper alternative, but all about same price, but they do give discount offe... See more
More convenient to order with the doctor on- line. Not all the local doctors will prescribe the medication without going through a special diet team first and there’s a waiting list for over 12 months... See more
I know you are there should I need advice but you are not intrusive. Once when I ordered late you stepped up and made sure I received my medication prior to my holidays.
I feel safe and secure in the... See more
So far so good. Communication has been really good. Package arrived yesterday but I’ve not started yet as I want to start at the weekend. So fingers crossed. It’s good to know the doctors are on hand... See more
Ordered the week between Christma and new year. Order reviewed and arrived 2nd Jan. Super fast delivery. Delighted at such an efficient service from start to finish.
